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General Questions
What is Barn Store?

Barn Store is a family-run self-storage provider offering secure and convenient storage solutions across the UK. Our facilities are designed to meet both personal and business storage needs.

How does self-storage work?
Where are your storage facilities located?
What are your opening hours?
Do I need to book in advance?
Is there a minimum rental period?
Unit Sizes & Types
What unit sizes are available?

Barn Store offers a range of unit sizes to suit various needs. For example, a 40 sq ft unit can hold around 20-30 medium-sized boxes, while a 120 sq ft unit can accommodate the contents of a 2-3 bedroom home. 

Can I change unit size later if I need more/less space?
Are your units drive-up accessible?
What type of storage units do you provide?
Are the storage units clean and dry?
Are electrical outlets available inside the unit?
Are the units lit inside?
Can I install shelving or racking in my unit?
What if I need help choosing the right unit?
Pricing & Payment
How much does storage cost?

Storage costs at Barn Store vary depending on unit size and location.
We recommend contacting your nearest Barn Store directly for an accurate quote based on current availability and any special offers

Are there any hidden fees?
What forms of payment do you accept?
Do you offer discounts or promotions?
What happens if I miss a payment?
Booking & Moving In
How do I reserve a storage unit?

You can reserve a unit by contacting your nearest Barn Store facility directly. Simply call or email to check availability and arrange a visit. Our friendly team will guide you through the options and help you find the right unit for your needs.

What do I need to bring when I sign up?
Can I move in on the same day I book?
Do you offer moving assistance or equipment?
Do I need a padlock?
Access & Security
When can I access my unit?

You can access your unit 24/7 at most Barn Store locations, so you can come and go whenever it suits you. The only exceptions are Minsterley and Tadley, which have set opening hours — please contact those sites directly for details..

Is the site secure?
Who else has access to my unit?
Is the facility staffed?
How do I access the site?
Is CCTV used at the facility?
Are the units individually locked?
Can I send someone else to access my unit?
What happens if I forget my access code or lose my key?
Insurance & Liability
Does Barn Store’s insurance cover my belongings?

Barn Store offers the option to buy into our insurance policy at a rate of £1 per £1,000 worth of goods, per month.
However, it is your responsibility to ensure your items are properly insured.

Do I need to take out my own insurance?
Is insurance legally required?
How do I calculate how much cover I need?
During Your Stay
Can I move to a different unit if my needs change?

Absolutely. If you need more or less space, just get in touch with your local Barn Store. We'll do our best to arrange a unit that suits your updated requirements.

How do I update my contact details or payment information?
What if I need access outside of normal hours?
Can I add or remove items from my unit anytime?
Can I share access with someone else?
What should I do if I lose my key or forget my access code?
What if I have a problem or need help while I’m using the unit?
Storing Electric Bikes, Batteries, and Other Electric Items
Can I store my electric bike at Barn Store?

Yes, you can store your electric bike at Barn Store. For safety, the battery must be removed and we recommend storing the bike in a cool, dry unit away from direct sunlight or extreme temperatures. 

Can I store the battery with my electric bike?
Can I charge my electric bike or battery at the storage unit?
Are there any restrictions for storing electric items?

Self Storage FAQ

Everything You Need to Know About Our Self Storage Services

 

This self storage FAQ section begins with general information, such as What is self-storage? or How does self-storage work?, explaining the concept and the convenience of renting secure storage units for personal or business use. It may then delve into details like unit sizes, helping customers choose the right size for their belongings.

Security and safety are significant concerns, so the Self Storage FAQ usually covers How secure are the storage units? and What kind of locks or security measures are provided?, detailing surveillance systems, gated access, and recommended padlocks.

Additionally, practical matters such as Do I need insurance?, What happens if I miss a payment?, and How do I end my rental agreement? are addressed to set clear expectations.

For first-time users, questions like Do I need to bring my own packing supplies? or Can you help me move my items into storage? are invaluable.
Our self storage FAQ section serves as a go-to guide, reducing the need for repeated inquiries and empowering customers to make informed decisions about their storage needs.

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24/7 Access

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High Security

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Easy Access

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Lovely Location

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Family Business